From Kihei or Wailea take Route 30 or Honoapiilani Highway toward Lahaina and make a left on Dickenson Street. Take Dickenson to Front street and make another left, then another right onto Hotel Street. Hotel Street runs into Lahaina Harbor.

From Kaanapali take Route 30 or Honoapiilani Highway toward Lahaina and make a right on Dickenson Street. Take Dickenson to Front street and make another left, then another right onto Hotel Street. Hotel Street runs into Lahaina Harbor.

Free parking lot is for parking for 3 hours or less and is located at the south end of Front Street on the corner of Prison Street. For parking longer than 3 hours, park in paid parking lots. The closest is located behind Paia Fish Market Restaurant on Front Street. Other lots are located on Dickenson or Luakini Street.

Personal Information Collection

HIOCR (Lahaina Charter Boats Inc. DBA Hawaii Ocean Rafting, hawaiioceanrafting.com) may collect and use the following kinds of personal information:
Information about your use of this website (including, but not limited, to IP address, Web browser software such as Google Chrome or Internet Explorer and referring Web site. We may also collect information about your online activity, such as activities viewed and purchases made (to help customize your user experience). information that you provide for the purpose of registering with the website (including, but not limited to name, address, phone, email, other contact information, etc).
Information about transactions carried out over this website (including, but not limited to products or services, credit card/payment information, shipping/billing address, required age/height/weight for product or service, etc). Information that you provide for the purpose of subscribing to the website products/services. Any other information that you send via this website.

Privacy Statement

HIOCR is committed to respecting your privacy. We recognize your need for reasonable control of personally identifiable information that you share with FareHarbor Reservations Software. Personally identifiable information is any information that is associated with your name. HIOCR uses your information to better understand your needs, interests, and to provide you with better service. Our policy regarding the privacy of your information covers the four fair information principles:

Awareness

HIOCR provides this Privacy Statement to make you aware of our privacy policy and practices and of the choices you can make about the way your information is collected and used. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with HIOCR.

Choice

HIOCR will not sell, rent or lease your personally identifiable information to other companies. HIOCR will not share your personal information with a third party company without your permission. Unless we have your permission or are required by law, we will only share the personal data you provide with other HIOCR entities and/or business partners who are acting on HIOCR behalf. Those HIOCR entities and partners are bound to HIOCR privacy policy contractually and through confidentiality agreements. Local country laws and policies are applied where they differ from those in the U.S.

Access & Accuracy

HIOCR strives to keep your personally identifiable information accurate. We will provide you with access to your information upon request. HIOCR is working to make it easier for you to review and change the information HIOCR stores about you via online access. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to your data.

Security

HIOCR is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, HIOCR has in place appropriate physical, managerial procedures that following the PCI compliance rules of Visa/MasterCard. All data regarding credit card information is encrypted in FareHarbor Reservations Software. Credit card numbers used to hold a reservation that is not processed at the time of booking are only used for processing payment and are not used for other purposes.